Dynamics CRM has an offline client (implemented as an Outlook add-in) that allows you to manipulate CRM data while offline and automatically synchronizes that data with the CRM server when you go back online. In Dynamics CRM 4.0, we opened up our offline client APIs for developers to build offline applications and as I have said over and over, Dynamics CRM is not about CRM applications only, one can build different types of applications on top of this platform that is currently called Dynamics CRM. When Dynamics CRM Live service and offline client APIs are used together, it enables very powerful applications that seamlessly work online and offline (and occasionally connected).
I will write more about CRM 4.0 offline APIs and programming model later on but for now, CRM aside, I have a request:
Are you a web site owner who wants to enable your customers to interact with your content while offline and get the updates automatically synchronized with your service? if so, what challenges have you faced? How useful did you find the existing platforms and tools? What is missing from today’s mix that prevents you from building client-cloud (Software and Service) enabled solutions. Do you even think such solutions are interesting?
Drop me a line, I’d love to hear from you.
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